OVERVIEW

Leaders have been traditionally looked as “mythological creatures”, separate from the rest of people and empowered by some mysterious quality that smoothes their path towards inevitable success. However, the modern view is that through vision, persistence and hard work, therefore anyone can become a highly successful leader.

Successful leaders must have the basic management and leadership skills. At least in planning, scheduling the work, organizing resources, actuating, and controlling process to achieve desired objectives effectively and efficiently. Furthermore, they must be able to inspire, motivate, and develop others. This program is designed to leverage skills of management and leadership including effective day-to-day work, communications, relationship building, influence without authority, problem solving, decision making, team work, change management etc.

BENEFITS

By the end of this workshop, participants will be able to :

• Comprehend the philosophy and different style of leadership;
• Understand and practice the leadership and management skills
• Describe emotionally intelligent leadership sills
• Realize that leadership and management as an integration of role with distinct characteristic
• Demonstrate an understanding of communication as they relate to leadership and management
• Know how to leverage management and leadership skill of others
• Apply critical and creative techniques to solve problems and make decisions
• Understand techniques for successfully responding and adapting the change
• Develop strategic awareness of how your organization functions
• Create and maintain an efficient, effective, and motivated super team;
• Optimize team performance by comprehending human behavior
• Learn to influence others’ perspective;

 

WHO SHOULD ATTEND

Supervisors, Managers, or anyone who want to leverage management and leadership skills.

COURSE OUTLINE

Leadership Challenge

• Understanding Your Leadership Challenge

Defining Leadership and Management

• Characteristics of an Effective Leader
• Behavior of Great Leader
• The Integration of Leadership and Management

Leadership styles

• Understanding your preferred leadership style
• Learn techniques to adapt your style according to the situation
• Follow a structure to ensure effective delegation
• Understand motivational theory

Follower Readiness Levels

• Follower Readiness
• The four follower readiness level
• Leadership styles and readiness level

Emotional Intelligence

• Emotional Intelligence and Leadership and Management
• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management

Broadening Your Perspective

• Understanding the Organizational Environment
• Collaboration and Knowledge Sharing
• Understanding the Needs of Others

Management Skills

• Planning
• Organizing
• Actuating
• Controlling

Communication Skills

• Workplace Communication Fundamentals
• Communication Filters
• Listening and Asking Questions

Working in Teams

• High-Performing Teams
• Team Development
• Trust within Teams
• Improving Team Functions

Problem Solving and Decision Making

• Best Practices for Problem Solving and Decision Making
• Overcoming Inhibitors to Creative Problem Solving
• Ethical Decision Making
• Accountability

Performance management

• Use your company's appraisal system to best effect
• Appraise your team members using objective feedback
• etermine strategies to ease difficult conversations and address contentious issues without damaging relationships
• Appreciate the value of goal setting, getting your team on the path of continuous improvement
• Learn how to keep control when having difficult conversations

Influencing Without Authority

• Principles of Influence
• Sources of Influence
• Influencing Techniques
• The Influential Conversation
• Establishing Credibility
• Harnessing Your Power
• Networking
• Managing Up

Effectively Responding and Adapting to Change

• Benefits of Change
• Resistance to Change
• Change and Transition
• Engaging Groups in Change